Length: 1-2 days

Description: Management is the key to creating and maintaining organizational culture.  This course addresses negative leadership behaviors, how to identify them and most importantly how to correct them.

Course Content:
 • Definition of a toxic LEADER and adjusting to ensure you are not and do not become toxic to your organization
 • Meeting the Mission of Leading Honorably
 • Requesting Input from your Subordinates and Utilizing Feedback to Improve Moral and Elevate Performance
 • Personality Techniques
 • Effective Coaching and Counseling Techniques
 • Respecting Generational Differences and Others, to include Functions, within the Organization
 • Showing Interest in your Subordinates, Peers and Organization
 • Motivating your Subordinates and Peers
 • Earning, instead of demanding, Respect
 • Promoting Customer Service and Organizational Excellence