Length: 1 day

Description: This ILT Series course defines organizational behavior and identifies the variables and characteristics that influence an individual’s behavior in the workplace. Students will learn about groups and teams, decision-making processes, and conflict management within an organization. Course activities also cover communication styles, channels, organizational structure, and culture and its impact on employees. Students also learn how to perform a job analysis and job redesign. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

Table Of Contents:
Unit 1: Understanding organizational behavior
Topic A: Organizational behavior fundamentals
Topic B: Communication and power

Unit 2: Organizational dynamics for individuals
Topic A: Individual characteristics
Topic B: Factors driving individual behavior

Unit 3: Group and team dynamics
Topic A: Organizational dynamics for groups
Topic B: Organizational dynamics for teams

Unit 4: Organizational processes
Topic A: Communication styles and channels
Topic B: Decision making
Topic C: Conflict management

Unit 5: Power, politics, and leadership
Topic A: Power and politics in organizations
Topic B: Leadership in organizations

Unit 6: Organizational structure
Topic A: Elements of structure
Topic B: Types of structures
Topic C: Effects of structures

Unit 7: Job and workspace design
Topic A: Job design
Topic B: Workspace design

Unit 8: Organizational culture
Topic A: Positive culture
Topic B: Managing diversity