Now is the worst time to cut your leadership training.

There has never been a more important time for businesses to keep employees engaged, motivated and productive.  Effective companies increase their training during downturns because it allows them to get a jump on the competition.

We have over 300 interactive workshops that we can deliver at our site or yours.  We cover popular topics like motivation, retention, low performers, delegation, change management, and managing your organization through tough times.

Let PST assist you and your organization in developing a high impact leadership program tailored to your organizations specific requirements.

All courses are high-impact, interactive and allow every participant to apply learned skills immediately to their workplace! Please contact us for additional information, outlines and scheduling.

To see this list including descriptions and syllabus, click here.

General Business Courses

• Advanced Interpersonal Communication - 1 day
• Budgeting - 1 day
• Business Accounting - 1 day
• Business Ethics - 1 day
• Business Etiquette and Professionalism - 1 day
• Business Finance - 1 day
• Business Problem Solving - 1 day
• Call Center - 1 day
• Call Center Management - 1 day
• Career Development - 1 day
• Change Management - 1 to 3 days
• Coaching - 1 day
• Correcting Performance Problems - 1 day
• Creativity and Innovation - 1 day
• Cross-Cultural Business Communication - 1 day
• Customer Relationship Management - 1 day
• Customer Service: Listening, Responding and Resolving - 2 days
• Diversity - 1 day
• Effective Presentations - 1 day
• Employee Performance - 1 day
• Excellence in Service: Advanced - 1 day
• Excellence in Service: Basic - 1 day
• Grammar Skills - 1 day
• Interviewing Skills - 1 day
• Managerial Leadership - 1 day
• Managing Business Risk - 1 day
• Managing Performance - 1 day
• Mentoring - 1 day
• Moving from Technical Professional to Manager - 1 day
• Negotiating - 1 day
• Organizational Behavior - 1 day
• Organizational Communication - 1 day
• Organizational Skills - 1 day
• Professional Selling over the Phone - 1 day
• Project Teams - 1 day
• Quality Management - 1 day
• Sales Management - 1 day
• Sales Skills - 1 day
• Sexual Harassment Prevention - 1 day
• Strategic Decision Making - 1 day
• Virtual Teams - 1 day

Accounting Essentials (return to top)

• Accounting Essentials - 1 day

Basic Business Skills (return to top)

• Basic Business Math - 1 day
• Memory Skills in Business - 1 day
• Plan Your Work/Work Your Plan - 1 day
• Professionalism in the Office - 1 day
• Stop Procrastinating! Get to Work! - 1 day
• The Administrative Assistant - 1 day
• Up Your Productivity - 1 day

Change Management (return to top)

• Getting your Organization to Change - 1 day
• The Change Navigator - 1 day
• Understanding Organizational Change - 1 day

Coaching and Mentoring (return to top)

• Be your Own Coach - 1 day
• Coaching and Counseling - 1 day
• Coaching for Development - 1 day
• Coaching Skills for Leaders - 1 day

Communication (return to top)

• Building Trust - 1 day
• Communicating with Employees - 1 day
• Communication Skills for Leaders - 1 day
• E-Mail Management - 1 day
• Face-to-Face Communication - 1 day
• Getting Your Message Across - 1 day
• Influencing Others - 1 day
• Making Humor Work - 1 day
• Office Politics - 1 day
• The Business of Listening - 1 day
• Winning at Human Relations - 1 day

Customer Service (return to top)

• Beyond Customer Service - 1 day
• Call Center Success - 1 day
• Calming Upset Customers - 1 day
• Customer Satisfaction - 1 day
• Customer Service Nightmares - 1 day
• Managing Quality Customer Service - 1 day
• Telephone Courtesy and Customer Service - 1 day
• Twenty Ways to Improve Customer Service - 1 day

Decision Making (return to top)

• Creative Decision Making - 1 day
• Strategic Decision Making - 1 day

Diversity (return to top)

• Putting Diversity to Work - 1 day

Ethics (return to top)

• Ethics in Business - 1 day

Human Resources (return to top)

• Tips for Retaining Employees - 1 day
• About Pay - 1 day
• Competency and the Learning Organization - 1 day
• Coping with Workplace Grief - 1 day
• Effective Recruiting Strategies - 1 day
• Employee Suggestion Systems - 1 day
• Empowerment - 1 day
• High Performance Hiring - 1 day
• New Employee Orientation - 1 day
• Preventing Workplace Violence - 1 day
• Retaining Employees - 1 day
• Wellness in the Workplace - 1 day
• Writing a Human Resources Manual - 1 day

Interviewing (return to top)

• Behavior Based Interviewing - 1 day
• Quality Interviewing - 1 day
• Preparing for Your Interview - 1 day

Management and Leadership (return to top)

• 8 Leadership Tips from Real Leaders - 1 day
• Accountability - 1 day
• Achieving Results - 1 day
• Conflict Management - 1 day
• Creating a Learning Organization - 1 day
• Creativity in Business - 1 day
• Delegation Skills for Leaders - 1 day
• Disaster Preparedness - 1 day
• Excellence in Supervision - 1 day
• Feedback Skills for Leaders - 1 day
• Goals and Goal Setting - 1 day
• Ironing it Out - 1 day
• Leadership in Turbulent Times - 1 day
• Leading Honorably - 1 day
• Learning to Lead - 1 day
• Managing Differences - 1 day
• Managing Negative People - 1 day
• Managing Personal Change - 1 day
• Meeting Skills for Leaders - 1 day
• Motivating at Work - 1 day
• Office Management - 1 day
• Organizational Vision, Values and Mission - 1 day
• Partners in Performance - 1 day
• Process Improvement - 1 day
• Risk Management - 1 day
• Stress Management - 1 day
• Successful Strategic Planning - 1 day
• The Internal Consultant - 1 day
• Understanding Leadership Competencies - 1 day

Manufacturing (return to top)

• Basics of Manufacturing - 1 day
• Change Management - 1 day
• TQM - 1 day
• Organizational Skills - 1 day
• Benchmarking Basics - 1 day
• ISO 9000+ - 1 day
• Quality at Work - 1 day
• Forecasting and Master Scheduling - 1 day

Marketing (return to top)

• Direct Marketing Techniques - 1 day

Military (return to top)

• Military Supervising Civilians - 1 day
• USMC Core Values for Civlian Marines - 1 day
• Civilians Supervising Military - 1 day
• Marines Working with Civilian Marines - 1 day

OSHA (return to top)

• Manager’s Guide to OSHA Basics - 1 day

Personal Development (return to top)

• Achieving Life Balance - 1 day
• Attitude - 1 day
• Clear and Creative Thinking - 1 day
• Concentration - 1 day
• Connecting Generations - 1 day
• Critical Thinking - 1 day
• Developing Positive Assertiveness - 1 day
• Risk Taking - 1 day
• Suriving Information Overload - 1 day
• The Xers and the Boomers - 1 day
• Thinking on Your Feet - 1 day
• Twelve Steps to Self-Improvement - 1 day

Project Management (return to top)

• Conducting a Needs Analysis - 1 day
• Event Planning - 1 day

Sales (return to top)

• Building and Closing the Sale - 1 day
• Effective Sales Management - 1 day
• Professional Selling - 1 day
• Sales Training Basics - 1 day
• Winning the Inner Game of Selling - 1 day

Sexual Harassment (return to top)

• Sexual Harassment in the Workplace - 1 day
• Sexual Harassment : What Everyone Needs to Know - 1 day

Team Building (return to top)

• Facilitation Skills for Team Leaders - 1 day
• Problem Solving for Teams - 1 day
• Rapid Team Deployment - 1 day
• Team Building - 1 day
• Virtual Teaming - 1 day
• Working in Teams - 1 day
• Working Together - 1 day

Time Management (return to top)

• The Telephone and Time Management - 1 day
• Time Management - 1 day

Training (return to top)

• Tips for Trainers - 1 day
• Delivering Effective Training Sessions - 1 day
• Making Training Lively - 1 day
• On-the-Job Training - 1 day
• Training Methods that Work - 1 day

Writing (return to top)

• Better Business Writing - 1 day
• Formatting Letters and Reports - 1 day
• Technical Writing in the Corporate World - 1 day
• Writing Effective E-Mails - 1 day
• Writing Persuasively - 1 day

For more information call 843.529.0098 or e-mail pst@trainwithpst.com.