Charleston County Custom Half-Day Class Outlook Course

· Scheduling Appointments

· Scheduling Meetings

· Setting Message Options

· Sharing Folder Information

Charleston County Custom One-Day Class Outlook Course

· Lesson 1: Composing Messages

· Lesson 2: Scheduling Appointments

· Lesson 3: Scheduling Meetings

· Lesson 4: Setting Calendar Options

· Lesson 5: Setting Message Options

· Lesson 6: Sharing Folder Information

· Lesson 7: Managing Tasks

· Lesson 8: Locating Outlook Items

ACT! Level 1

Overview: Students will learn the fundamentals of contact management using ACT!

Lesson 1: Overview of ACT!

Starting ACT!

Observing a Contact Database

Lesson 2: Creating a Contact Database

Creating a Contact Database

Editing a Contact Database

Printing an Address Book

Lesson 3: Locating Contacts

Finding Contacts

Viewing Contacts

Sorting Contacts

Lesson 4: Organizing Contacts

Categorizing Contacts

Grouping Contacts

Managing Contact Groups

Lesson 5: Scheduling Activities

Scheduling Activities in the Contacts Window

Managing Activities

Scheduling Recurring Activities

Creating Sales Opportunities

Lesson 6: Working with Activities in Other ACT! Windows

Working in the Calendar Windows

Working in the Task List Window

Using SideACT! to Manage Notes and Activities

Lesson 7: Creating Documents with the Word Processor

Creating a Letter

Formatting Documents

Viewing Other Templates

ACT! Level 2

Overview: Students will learn the advanced features of contact management.

Lesson 1: Creating and Using Queries

Creating Queries

Creating Advanced Queries

Adding Queries to the Lookup Menu

Lesson 2: Creating Macros

Creating a Macro

Adding Macros to the Toolbar

Lesson 3: Importing, Exporting, and Synchronizing Data

Importing Data

Exporting Data

Exchanging Data Using Hand-Held Devices

Synchronizing Data

Lesson 4: Customizing ACT!

Specifying Startup Settings

Modifying Fields in a Database

Modifying Layouts

Modifying Menus and Keyboard Shortcuts

Lesson 5: Working with Templates and Mail Merge

Creating a Mail Merge Template

Generating Form Letters

Adding Templates to the Write Menu

Lesson 6: Customizing Report Templates

Modifying Report Templates

Using a Custom Report Template

Lesson 7: Administrating your ACT! Database

Managing Data Security

Performing System Maintenance

Lesson 8: Internet Features

Internet Overview

Internet Links

IBM® Lotus Notes® 8: Mail and Calendars

Course Description

The IBM® Lotus Notes® 8: Mail and Calendars course is for a new user of Notes 8 and assumes no experience with Notes or any other email application. The topics covered are the critical skills you need to create, send, and respond to email in Notes, maintain a list of contacts, as well as schedule appointments and meetings.

Prerequisites: To ensure students' success with this course, we recommend that they first take the following Element K course or have an equivalent knowledge in Introduction to Personal Computers Using Windows XP or Introduction to Personal Computers Using Windows 2000.

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

identify the components of the Notes client environment.
create email messages.
respond to email.
manage email messages.
create contacts.
use the Calendar to schedule appointments.
schedule meetings.
use the To Do list.

Course Content

Lesson 1: Getting Started with Notes: Topic 1A: Log on to Notes; Topic 1B: Change the Notes Password; Topic 1C: Customize the Interface; Topic 1D: Use Notes Help
Lesson 2: Creating Email Messages: Topic 2A: Compose an Email; Topic 2B: Send An Email; Topic 2C: Attach Files; Topic 2D: Work with Draft Messages
Lesson 3: Responding to Email: Topic 3A: Reply to an Email; Topic 3B: Forward an Email; Topic 3C: Print an Email
Lesson 4: Managing Email: Topic 4A: Work with Attachments; Topic 4B: Enable Out of Office Mail; Topic 4C: Move Messages into a New Folder; Topic 4D: Create Rules; Topic 4E: Manage Junk Mails; Topic 4F: Delete Messages and Folders; Topic 4G: Archive Email
Lesson 5: Creating Contacts: Topic 5A: Add a Contact; Topic 5B: Create a Mail Group
Lesson 6: Using the Calendar: Topic 6A: Set Up the Calendar; Topic 6B: Create Calendar Entries; Topic 6C: Edit Calendar Entries; Topic 6D: Print a Calendar; Topic 6E: Explore the Calendar Cleanup Option
Lesson 7: Scheduling Meetings: Topic 7A: Find Free Time; Topic 7B: Find Room and Resource Availability; Topic 7C: Create a Meeting Invite; Topic 7D: Respond to a Meeting Invitation; Topic 7E: Reschedule Meetings; Topic 7F: Cancel Meetings; Topic 7G: Create a Group Calendar
Lesson 8: Using the To Do List: Topic 8A: Create a To Do List Item; Topic 8B: Delegate a To Do List Item; Topic 8C: Edit a To Do List Item; Topic 8D: Print a To Do List
Appendix A: Using Domino Web Access
Appendix B: Using IBM Lotus Sametime Instant Messaging

IBM® Lotus Notes® 8: Databases

Course Description

You have worked on personal computers. Now, you would like to share information stored in a central location with other users. In the IBM® Lotus Notes® 8: Databases course, you will use Notes databases to create, edit, and enhance database documents. You will also create blogs in the Notes database to facilitate discussion among the users.
Prerequisites: To ensure your success, we recommend you first take the following Element K course:

Introduction to Personal Computers Using Windows XP

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

access the Notes database application.
work with database documents.
modify database documents.
enhance database documents by creating tables, hotspots, and sections.
arrange database documents in folders.
search database documents.
work remotely with the Notes database.
work with blogs in a Notes database.

Course Content

Lesson 1: Getting Started with the Notes Database Application: Topic 1A: Log In to the Notes Application; Topic 1B: Open the Notes Database Application; Topic 1C: Create Bookmarks
Lesson 2: Working with Database Documents: Topic 2A: Open Database Documents; Topic 2B: Create Main Topic Documents; Topic 2C: Create Response Documents; Topic 2D: Delete Database Documents
Lesson 3: Modifying Database Documents: Topic 3A: Edit a Document; Topic 3B: Check Spelling; Topic 3C: Format Text in a Document; Topic 3D: Create Named Styles
Lesson 4: Enhancing Database Documents: Topic 4A: Create Tables; Topic 4B: Create Hotspots; Topic 4C: Create Sections
Lesson 5: Organizing Database Documents: Topic 5A: Create Views; Topic 5B: Create Folders; Topic 5C: Move Documents Into a Folder
Lesson 6: Searching Database Documents: Topic 6A: Create Full-Text Indices; Topic 6B: Perform a Search
Lesson 7: Working Remotely with Databases: Topic 7A: Replicate Notes Database Applications; Topic 7B: Secure the Notes Client Environment
Lesson 8: Working with Blogs: Topic 8A: Create a Blog; Topic 8B: Edit a Blog

Outlook Level 1

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

identify the components of the Outlook environment and compose and respond to a simple message.
compose messages.
use folders to manage mail.
schedule appointments.
schedule meetings.
manage contacts and contact information.
create and edit tasks.
create and edit notes.

Course Content

Lesson 1: Getting Started with Outlook

Topic 1A: Log On to Outlook

Topic 1B: The Outlook Environment

Topic 1C: Compose and Send a Simple Message

Topic 1D: Open a Message

Topic 1E: Reply to a Message

Topic 1F: Print a Message

Topic 1G: Delete a Message

Lesson 2: Composing Messages

Topic 2A: Address a Message

Topic 2B: Format a Message

Topic 2C: Check Spelling and Grammar

Topic 2D: Attach a File

Topic 2E: Forward a Message

Lesson 3: Managing Mail

Topic 3A: Open and Save an Attachment

Topic 3B: Flag a Message

Topic 3C: Create a Folder

Topic 3D: Move Messages to a Folder

Topic 3E: Copy Messages to Folders

Topic 3F: Delete a Folder

Lesson 4: Scheduling Appointments

Topic 4A: The Outlook Calendar

Topic 4B: Schedule an Appointment

Topic 4C: Assign a Category to an Appointment

Topic 4D: Update Calendar Entries

Lesson 5: Scheduling Meetings

Topic 5A: Schedule a Meeting

Topic 5B: Reply to a Meeting Request

Topic 5C: Propose a New Meeting Time

Topic 5D: Track Meeting Responses

Topic 5E: Update a Meeting Request

Topic 5F: Cancel a Meeting Request

Topic 5G: Print the Calendar

Lesson 6: Managing Contacts

Topic 6A: Add a Contact

Topic 6B: Sort Contacts

Topic 6C: Find a Contact

Topic 6D: Generate a Map

Topic 6E: Edit a Contact

Topic 6F: Delete a Contact

Topic 6G: Print Contacts

Lesson 7: Managing Tasks

Topic 7A: Create a Task

Topic 7B: Edit a Task

Topic 7C: Update a Task

Lesson 8: Using Notes

Topic 8A: Create a Note

Topic 8B: Edit a Note

Topic 8C: Copy a Note

Appendix A: Microsoft Office Specialist Program

Outlook Level 2

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

track work activities using the Outlook Journal.
customize the calendar by setting various calendar options.
modify message options.
make folder information available to other Outlook users.
assign and track tasks.
customize the Outlook environment.
sort, find and color-code items in your mailbox and calendar.

Course Content

Lesson 1: Tracking Work Activities Using the Journal

Topic 1A: Record a Journal Entry Automatically

Topic 1B: Manually Record a Journal Entry

Topic 1C: Modify a Journal Entry

Lesson 2: Setting Calendar Options

Topic 2A: Set Work Days and Times

Topic 2B: Display Other Time Zones

Topic 2C: Set Free/Busy Options

Lesson 3: Setting Message Options

Topic 3A: Modify Message Settings

Topic 3B: Modify Delivery Options

Topic 3C: Modify Message Formats

Topic 3D: Notify Others that You will be Out of the Office

Topic 3E: Create and Modify a Distribution List

Topic 3F: Insert a Hyperlink

Lesson 4: Sharing Folder Information

Topic 4A: Specify Folder Permissions

Topic 4B: Access Another User's Folder

Topic 4C: Delegate Access To Folders

Lesson 5: Managing Tasks

Topic 5A: Assign a Task

Topic 5B: Reply to a Task Request

Topic 5C: Send a Task Update

Topic 5D: Track Assigned Tasks

Lesson 6: Customizing Outlook

Topic 6A: Customize the Toolbar

Topic 6B: Create a New Toolbar

Topic 6C: Customize the Menu

Topic 6D: Create a Folder Home Page

Lesson 7: Locating Outlook Items

Topic 7A: Sort Messages Using Multiple Criteria

Topic 7B: Find Messages

Topic 7C: Find Messages Using Multiple Criteria

Topic 7D: Filter Messages

Topic 7E: Organize Messages

Topic 7F: Manage Junk Email

Appendix A: Using Public Folders

Appendix B: Microsoft Office Specialist Program

Outlook Level 3

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

Communicate using MSN Messenger.
Personalize your mail by using stationery and signatures.
Organize Outlook items by grouping, creating Search Folders, setting rules, and applying conditional formatting.
Use contacts to share, link, and communicate information.
Save and archive mail.
Create a custom form.
Set up your computer for offline and remote use.

Course Content

Lesson 1: Communicating Using MSN Messenger

Topic 1A: Obtain a Hotmail Account

Topic 1B: Add Contacts

Topic 1C: Send and Receive Instant Messages

Topic 1D: Attach a File

Topic 1E: Change MSN Messenger Status

Topic 1F: Change MSN Messenger Options

Lesson 2: Personalizing Your Mail

Topic 2A: Use Stationery

Topic 2B: Create Custom Stationery

Topic 2C: Create Signatures

Topic 2D: Modify Signatures

Lesson 3: Organizing Outlook Items

Topic 3A: Group Items

Topic 3B: Create Search Folders

Topic 3C: Create Rules

Topic 3D: Apply Conditional Formatting

Lesson 4: Working with Contacts

Topic 4A: Forward Contacts

Topic 4B: Create a vCard from a Contact

Topic 4C: Export Contacts

Topic 4D: Perform a Mail Merge

Topic 4E: Link Items to a Contact

Lesson 5: Saving and Archiving Mail

Topic 5A: Save Messages in Alternate Formats

Topic 5B: Archive Messages

Topic 5C: Protect Personal Folders

Lesson 6: Creating a Custom Form

Topic 6A: Add Form Fields

Topic 6B: Save a Form

Topic 6C: Test a Form

Lesson 7: Working Offline and Remotely

Topic 7A: Create an Offline Folder File

Topic 7B: Make a Folder Available Offline

Topic 7C: Create a Send/Receive Group

Topic 7D: Download Messages

Appendix A: Public Folders

Appendix B: Newsgroups

Word: Level 1

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

create a basic document.
edit documents by locating and modifying text.
format text.
format paragraphs.
use Word tools to make your documents more accurate.
add tables to a document.
add graphic elements to a document.
control a document's page setup and its overall appearance.

Course Content

Lesson 1: Creating a Basic Document

Topic 1A: The Word Environment

Topic 1B: Get Help Using Word

Topic 1C: Enter Text

Topic 1D: Save a New Document

Topic 1E: Preview a Document

Topic 1F: Print a Document

Lesson 2: Editing a Document

Topic 2A: Navigate in a Document

Topic 2B: Insert Text

Topic 2C: Select Text

Topic 2D: Create an AutoText Entry

Topic 2E: Move and Copy Text

Topic 2F: Delete Blocks of Text

Topic 2G: Undo Changes

Topic 2H: Find and Replace Text

Lesson 3: Formatting Text

Topic 3A: Change Font and Size

Topic 3B: Apply Font Styles and Effects

Topic 3C: Change Text Color

Topic 3D: Highlight Text

Topic 3E: Copy Formats

Topic 3F: Clear Formatting

Topic 3G: Find and Replace Text Formatting

Lesson 4: Formatting Paragraphs

Topic 4A: Set Tabs

Topic 4B: Change Paragraph Alignment

Topic 4C: Indent Paragraphs

Topic 4D: Add Borders and Shading

Topic 4E: Apply Styles

Topic 4F: Create Lists

Topic 4G: Change Spacing Between Paragraphs and Lines

Lesson 5: Proofing a Document

Topic 5A: Use the Thesaurus

Topic 5B: Check Spelling and Grammar

Topic 5C: Create a New Default Dictionary

Topic 5D: Check Word Count

Topic 5E: Modify a Document in Print Preview

Lesson 6: Adding Tables

Topic 6A: Create a Table

Topic 6B: Enter Data in a Table

Topic 6C: AutoFormat a Table

Topic 6D: Convert Text into a Table

Lesson 7: Inserting Graphic Elements

Topic 7A: Insert Symbols and Special Characters

Topic 7B: Insert a Clip Art Picture

Topic 7C: Add a Watermark

Lesson 8: Controlling Page Appearance

Topic 8A: Set Page Orientation

Topic 8B: Change Page Margins

Topic 8C: Apply a Page Border

Topic 8D: Add Headers and Footers

Topic 8E: Insert a Page Break

Appendix A: Microsoft Office Specialist Program

Word: Level 2

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

manage data in lists.
customize tables and charts.
customize formatting.
work with custom styles.
modify pictures in a document.
create customized graphic elements.
control text flow.
automate common tasks.
automate document creation.
perform mail merges.

Course Content

Lesson 1: Managing Lists

Topic 1A: Sort a List

Topic 1B: Restart a List

Topic 1C: Create an Outline Numbered List

Topic 1D: Customize List Appearance

Lesson 2: Customizing Tables and Charts

Topic 2A: Sort a Table

Topic 2B: Modify Table Structure

Topic 2C: Merge or Split Cells

Topic 2D: Position Text in a Table Cell

Topic 2E: Apply Borders and Shading

Topic 2F: Perform Calculations in a Table

Topic 2G: Create a Chart from a Word Table

Topic 2H: Modify a Chart

Lesson 3: Customizing Formatting

Topic 3A: Modify Character Spacing

Topic 3B: Add Text Effects

Topic 3C: Control Paragraph Flow

Lesson 10: Performing Mail Merges

Topic 10A: The Mail Merge Process

Topic 10B: Perform a Merge on Existing Documents

Topic 10C: Merge Envelopes and Labels

Topic 10D: Use Word to Create a Data Source

Lesson 7: Controlling Text Flow

Topic 7A: Insert Section Breaks

Topic 7B: Insert Columns

Topic 7C: Link Text Boxes

Lesson 8: Automating Common Tasks

Topic 8A: Run a Macro

Topic 8B: Create a Macro

Topic 8C: Modify a Macro

Topic 8D: Customize Toolbars and Buttons

Topic 8E: Add Menu Items

Lesson 9: Automating Document Creation

Topic 9A: Create a Document Based on a Template

Topic 9B: Create a Document by Using a Wizard

Topic 9C: Create or Modify a Template

Topic 9D: Change the Default Template Location

Topic 9E: Insert a MacroButton Field in a Template

as time permits:

Lesson 4: Working with Custom Styles

Topic 4A: Create a Character or Paragraph Style

Topic 4B: Modify an Existing Style

Topic 4C: Create a List Style

Topic 4D: Create a Table Style

Lesson 5: Modifying Pictures

Topic 5A: Set Picture Contrast or Brightness

Topic 5B: Crop a Picture

Topic 5C: Wrap Text Around a Picture

Lesson 6: Creating Customized Graphic Elements

Topic 6A: Draw Shapes and Lines

Topic 6B: Insert WordArt

Topic 6C: Insert Text Boxes

Topic 6D: Create Diagrams

Appendix A: Microsoft Office Specialist Program

Word: Advanced

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

Use Word with other programs.
Collaborate on documents.
Add reference marks and notes to a document.
Make long documents easier to use.
Secure documents and document information.
Create Web pages.
Create a form.
Use XML in Word.

Course Content

Lesson 1: Using Microsoft Office Word 2003 with Other Programs

Topic 1A: Link to a Microsoft® Office Excel 2003 Worksheet

Topic 1B: Link a Chart to Excel Data

Topic 1C: Send a Document Outline to PowerPoint

Topic 1D: Extract Text from a Fax

Topic 1E: Save a Document as a Different File Format

Topic 1F: Look Up Information Using Research Sites

Topic 1G: Send a Document as an Email Attachment

Lesson 2: Collaborating on Documents

Topic 2A: Modify User Information

Topic 2B: Create a New Version of a Document

Topic 2C: Delete Old Versions

Topic 2D: Send a Document for Review

Topic 2E: Use Comments

Topic 2F: Compare Document Changes

Topic 2G: Merge Document Changes

Topic 2H: Review a Document

Lesson 3: Adding Reference Marks and Notes

Topic 3A: Insert Bookmarks

Topic 3B: Insert Footnotes and Endnotes

Topic 3C: Add Captions

Topic 3D: Insert Cross-references

Lesson 4: Making Long Documents Easier to Use

Topic 4A: Mark Text for Indexing

Topic 4B: Insert an Index

Topic 4C: Insert a Table of Figures

Topic 4D: Mark Text for a Table of Authorities

Topic 4E: Insert a Table of Authorities

Topic 4F: Insert a Table of Contents

Topic 4G: Create a Master Document

Topic 4H: Automatically Summarize a Document

Lesson 5: Securing a Document

Topic 5A: Update a Document's Properties

Topic 5B: Save a Document without Personal Information

Topic 5C: Hide Text

Topic 5D: Limit Formatting Choices in a Document

Topic 5E: Select Regions of a Document that Can Be Modified

Topic 5F: Add a Digital Signature to a Document

Topic 5G: Require a Password to Open a Document

Lesson 6: Creating Web Pages

Topic 6A: Create a Web Page

Topic 6B: Insert Hyperlinks

Topic 6C: Insert a Movie Clip into a Web Page

Topic 6D: Apply a Theme to a Web Page

Topic 6E: Create a Framed Web Page

Topic 6F: Save a Web Page to a Web Server

Lesson 7: Creating Forms

Topic 7A: Add Form Fields to a Document

Topic 7B: Protect a Form

Topic 7C: Save Form Data as Plain Text

Topic 7D: Automate a Form

Lesson 8: Using XML in Word

Topic 8A: Tag an Existing Document

Topic 8B: Save a Document as XML

Topic 8C: Transform an XML Document

Appendix A: Microsoft Office Specialist Program

PC Literacy

Basic Computer Terminology
Defining Computer Components (Monitor, System, Mouse, and Keyboard)
Working with the Mouse (clicking, clicking and dragging)
Windows Desktop Terminology
Working with the Windows Desktop, Menus, Toolbars, and Sizing Buttons
Working with the Keyboard
Introduction to the Intranet/Internet

Publisher Level 1

Prerequisites: This course assumes that you are familiar with using personal computers and word processing. You should be comfortable in the Windows environment and be able to use Windows to manage information on your computer. Specifically, you should be able to: launch and close programs, navigate to information stored on the computer; manage files and folders; and select text. One of the following courses are recommended, or you should have equivalent knowledge of:

Windows XP Professional: Level 1

Performance-Based Objectives

Upon successful completion of this course, students will be able to:

create a one-page publication.
modify a publication's layout and structure.
edit content in a publication.
format text.
format pictures.
identify the options for distributing a publication.

Course Content

Lesson 1: Creating a Basic Publication: Topic 1A: Examine the Publisher Environment; Topic 1B: Create a Publication from a Publication Design; Topic 1C: Replace Design Object Placeholders; Topic 1D: Save a Publication; Topic 1E: Create a Blank Publication; Topic 1F: Display Ruler Guides; Topic 1G: Add Text; Topic 1H: Insert a Picture from a File
Lesson 2: Modifying a Publication's Layout and Structure: Topic 2A: Insert and Delete Pages; Topic 2B: Insert a Text File; Topic 2C: Size Text Boxes and Picture Frames; Topic 2D: Move Text Boxes and Picture Frames; Topic 2E: Connect Text Boxes; Topic 2F: Divide Text Boxes into Columns; Topic 2G: Move a Page; Topic 2H: Create and Use a Master Page
Lesson 3: Editing Content in a Publication: Topic 3A: Edit Text in a Publication; Topic 3B: Research Information; Topic 3C: Find and Replace Text; Topic 3D: Check Spelling
Lesson 4: Formatting a Publication: Topic 4A: Format Text; Topic 4B: Apply Schemes; Topic 4C: Insert Symbols; Topic 4D: Indent Paragraphs; Topic 4E: Change Spacing Between Paragraphs; Topic 4F: Control Paragraph Flow; Topic 4G: Create Paragraph Styles; Topic 4H: Format Text Boxes
Lesson 5: Formatting Pictures in a Publication: Topic 5A: Format Picture Frames; Topic 5B: Crop a Picture; Topic 5C: Wrap Text Around a Picture; Topic 5D: Insert WordArt; Topic 5E: Insert a Design Gallery Object
Lesson 6: Preparing a Publication for Distribution: Topic 6A: Check the Design of a Publication; Topic 6B: Verify Pictures; Topic 6C: Create a Newsletter to Email; Topic 6D: Create a Web Page; Topic 6E: Publish a Web Site; Topic 6F: Preview and Print a Publication; Topic 6G: Templates